Back to SupportJoin the E-DAVINCI
Support Team
Join the E-DAVINCI
Support Team
Help customers resolve disputes, track orders, and get the most out of Mozambique's leading e-commerce platform.
Handle Real Disputes
Resolve buyer–seller conflicts and release escrow
Flexible Shifts
Mon–Sat, 8am–6pm CAT with shift options
Performance Bonuses
Earn bonuses based on CSAT and resolution rate
Requirements
Excellent written communication in Portuguese and/or English
Basic computer and smartphone proficiency
Patient, empathetic, and solutions-oriented
Must be 18 years or older